Delivery Policy
Standard delivery is $18.00 for the Gift Pack (Your Meat Mate and the Smoked Salt)
Standard delivery is $13.00 for the Smoked Salt
Standard delivery takes approximately 5-7 business days after you place your order (excluding weekends and public holidays). We aim to meet these delivery times but during busy periods (including sales) deliveries may take a little longer.
We ship Australia wide.
Standard delivery is sent through Australia Post.
This means that no matter how large or small your order is, you can feel confident and trust that your order will arrive quickly and reliably.
We process orders within 24 hours, during normal business trading days (Monday to Saturday).
However please note that orders placed on Saturday after 1 PM will begin processing on the following business day (Monday).
We aim to meet these packing and postage times but during busy periods (including sales) processing may take a little longer.
You should expect to receive your order within 3-7 business days (excluding weekends and public holidays).
We will always post your order as soon as we receive it. Should the item that you ordered be out of stock, we will notify you immediately via email or phone to arrange a replacement or refund.
The delivery times listed above are from the time the parcel is posted, not from the date of order.
Please check the following if your parcel hasn’t arrived.
- Check at your local post office or mail centre in case they’re holding it safely for you (sometimes the postie forgets to leave a card.)
- If you are having the parcel delivered to work, check with your colleagues and with the mailroom to see if they have seen your parcel.
- Check your order to ensure the address you used was correct.
- Check PayPal too as sometimes a variance on your PayPal account can be the culprit.
- If you’ve tried all these and still no order, then please call us and we’ll do our best to locate it for you or point you in the right direction of finding it.